Terms of service

Please bring your up to date TV license and ID when buying a TV. First- time buyers may purchase a TV license in-store.

Full House Retail (Pty) Ltd is an Authorised Financial Services (FSP4441) and registered Credit Provider (NCRCP169).

Credit available up to 24 months.

Advertised instalment includes interest, insurance, admin fees and VAT but excludes delivery charges.

Credit terms and no deposit subject to credit approval and affordability assessment.

Up to 12 months lay-bye with no chargers or credit checks.

1. 2.1 Credit Documents required
   
   As per the National Credit Act we require proof of income in the form of:
   • Last 3 payslips or
   • Last 3 months bank statements or
   • Latest 3 pension slips
2. 2.2 Credit Terms And Conditions
   View Credit Terms And Conditions

1. 2.3 Customer protection insurance terms and conditions
   View Customer protection insurance terms and conditions

View Conflict of interest policy

View Client complaint policy

View Insurance claims management framework

Download to view Whistleblower Policy

View Section 51 Manual

Download to view Privacy Policy

Download to view Loyalty program